Subject: Re: refund approval case ID: 1652612
From: Apoorv Joshi <[email-masked]>
To: Ammar Asif <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 11 Nov 2020 20:45:12 -0700 (MST)

refund done, Close the case. 

Regards, 
Apoorv 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, November 12, 2020 9:07:57 AM 
Subject: refund approval case ID: 1652612 

Problem Statement : Not shipped order / Refund approval. 

Ticket id : 1652612 

Order Date : Sep 12, 2020 

Order ID: 6223516333 

Tracking ID : 46179918481 

Total Price : 25 KSA 

Issue Description : 
The order was placed on Sep 12, 2020 and he raised a return request on 9/20/20 and he handed over the items to the courier partner as per the customer , he did not have any return receipt to share. 

items detail: 
162550468 - - Set of 5 - Textured Ankle Length Socks with Cuffed Hem SAR25.00 QTY 1 MAX 

Case history : The customer reached out to us on 5 Nov 2020 and since then the issue was pending. 

Customer's history : the customer is with us since 4/10/20 and this is his 5th order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Best Regards 
ammar asif