Subject: Order not shipped - 9610388967
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Wed, 11 Nov 2020 19:32:58 -0700 (MST)

Dear Team, 

Problem Statement: Item not delivered 

Order Date : Oct 27, 2020 
Order ID: 9610388967 
Tracking ID: Not available 

Assistance Required: Item needs to be delivered 
Issue Description: Customer has place his order on Oct 27, 2020 but he has not received order yet . 

The child ticket 1642252 was created on Nov 02, but the child ticket is closed stating the the item is not received form the concept. 

Kindly look into the matter and do the needful. 

Regards, 
Nikhil.