Subject: Re: WWD Return/Damaged - 6226463906
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Bsdm Nurserywh <[email-masked]>, escalations dxbteam <[email-masked]>, Zahir Shaikh <[email-masked]>, Shatakshi Pandey <[email-masked]>, Seeta Seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ramesh Viswanadhan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, sachin maheshwari <[email-masked]>
Date: Wed, 11 Nov 2020 19:28:11 -0700 (MST)

Hi Team, 

Please advise if any update on the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Bsdm Nurserywh" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Zahir Shaikh" <[email-masked]>, "Shatakshi Pandey" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Mohammad Shafeeque" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Ramesh Viswanadhan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "sachin maheshwari" <[email-masked]> 
Sent: Monday, November 9, 2020 3:24:41 PM 
Subject: RE: WWD Return/Damaged - 6226463906 

[ mailto:[email-masked] | @Zahir Shaikh ] [ mailto:[email-masked] | 
@Shatakshi Pandey ] 

Can you please advise on the below as shared by WH team? 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Bsdm Nurserywh <[email-masked]> 
Sent: Monday, November 9, 2020 12:25 PM 
To: Jessie Caparas <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ramesh Viswanadhan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Sachin Maheshwari <[email-masked]> 
Subject: RE: WWD Return/Damaged - 6226463906 

Dear Team, 

Find the below screenshot , subject item not able to return receive due to customer order invalid . please check & confirm the same . 

	

	

			

				

								

								

								

								

Regards 

Sanjeev Ghale 

BS-Nursery Furniture 

SCM Dammam 

Tel : +966 (13)8925326 Mobile : +966 594349419 
Email : [ mailto:[email-masked] | [email-masked] ] 

Landmark Arabia Co I PO Box 4979 I Dammam 31952 I Saudi Arabia” 

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From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, November 09, 2020 11:05 AM 
To: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Bsdm Nurserywh < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Shafeeque < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: WWD Return/Damaged - 6226463906 
Importance: High 

[ mailto:[email-masked] | @Bsdm Nurserywh ] 

Can we please check if we can process RMA # 1000143523 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, November 9, 2020 1:32 AM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Shafeeque < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Subject: WWD Return/Damaged - 6226463906 

External email sender, please take precaution. 

Hi Team, 

With reference to the order number: 6226463906 

Can you please assist in processing the following RMA: 1000143523 for the WWD item. As per Bsdm.nurserywh they have collected and received the item at the warehouse. 

Regards, 

Apoorv 

From: "Mohammad Shafeeque" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, November 8, 2020 3:38:30 AM 
Subject: Re: BABYSHOP TEAM / Damaged 

Hi Team, 

Problem Statement: Refund not processed for BABYSHOP TEAM WWD / Damaged returned by customer 

Order Date : 23/09/2020 

Order ID: 6226463906 

Tracking ID: 14843626226463906 

Item ID : 161735881 - - Baby Safe Metal Safety Gate SAR 269.00 

Assistance Required: Damaged Item Recieved 

Issue Description: As per Babyshop team the damaged item is collected and returned to the WH. however the refund is not processed So we request you to check this concern and get it refunded . 

Please find the attachment 

Regards, 

Shafeeque 

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