Subject: Re: Order not marked as NDR / 6219181773
From: Apoorv Joshi <[email-masked]>
To: Rehan Khan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 11 Nov 2020 14:19:52 -0700 (MST)

Hi Team, 

Please assist in updating the status of below order to NDR. As per Fareye the order is NDR since Sep 6, 2020. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Subject: Order not marked as NDR / 6219181773 

Hi Team, 

The customer has placed his order on Aug 31, 2020 and the order has delivered back to the warehouse but status has not marked as NDR, customer is chasing us for his refund so we've escalated to the LMG.OMS and Karan.Dewan but did not received any response from thier side. 

So we request you please do the needfull. 

Order ID: 6220359740 
Tracking ID: FP09011000545 

Ticket number - 1522290 

We are looking forward to your reply. 

Regards 
Rehan