Subject: Refund not processed - 9609521654
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Wed, 11 Nov 2020 08:57:53 -0700 (MST)

Dear Team, 

Problem Statement: Refund Not Processed 
Order Date : Oct 22, 2020 
Order ID: 9609521654 
Return Tracking ID: RP102820000927 
RMA: 1000108209 
Assistance Required: Process refund asap. 

Issue Description: The customer is confirming that the items were collected from him on Oct 28. Kindly confirm whether these items 162388038 & 162437818 were delivered back to us. The child ticket for the same was raised on Nov 03, but there is no response yet. 

Kindly assist with the refund, 

Regards, 
Nikhil