Subject: Re: Refund Not Processed #6220853693
From: Samer Salmeh <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 11 Nov 2020 05:41:40 -0700 (MST)

Any update 

From: "Samer Salmeh" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 11 November, 2020 18:02:11 
Subject: Refund Not Processed #6220853693 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Sep 2, 2020 
Order ID: 6220853693 
Return Tracking ID: 46176171075 
RMA: 24146221 
Assistance Required: Process the refund as soon as possible. 

Issue Description: Customer raised a return request for one item and we have checked with the tracking number that the items have been delivered to the warehouse on 12 Sep 2020 but according to the hybris the refund has been not processed yet, So we request you to check under RMA 24146221 and kindly process the refund as soon as possible. 

kindly note< we have escalated to WH no response under child ticket 1582669 

Kindly check and do the needful.