Subject: Re: Refund followup // 6226084812 & 6226031539 // 1618982
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 11 Nov 2020 04:05:56 -0700 (MST)

Hi Team, 

Any update on this? 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 2 November, 2020 12:19:20 
Subject: Refund followup // 6226084812 & 6226031539 // 1618982 

Hi Team, 

Problem Statement: Late refund 

Order Date:Sep 21, 2020 
Order ID: 6226084812, 6226031539 
RMA: 1000016746, 1000013820 
Tracking ID: 46282690230, 46282189741 

Assistance Required: Need urgent Refund 

Issue Description: The customer reported that he returned the item but in the hybris the the return status is showing cancelled.As per the tracking we can see that the item has been returned to our warehouse on Oct 20, 2020. However, the refund still not processed. 

Child ticket: 1622456 

Please check and advice as customer waiting for refund. 

Thank you for your help 

Regards, 
Nitesh Singh