Subject: Order status needs to be changed.
From: IQBAL LSM <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 10 Nov 2020 20:04:49 -0700 (MST)

Hi Team, 

Problem Statement: Order status is IN_TRANSIT 

Order Date : Nov 5, 2020 
Order ID: 9612287116 
Tracking ID: 34143930536560 

Assistance Required: Order status needs to be changed. 
Issue Description: Customer's order is IN_TRANSIT but customer is saying that his order is aready cancelled, confirmed by FETCHR, as a proof he sent us screenshort. 

Please look into this matter and do the needful. 
Regards, 
Mohd Iqbal