Subject: Refund not processed/ 6226348720
From: Asjad Hussain <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 10 Nov 2020 07:42:45 -0700 (MST)

Hi Team, 

Problem Statement: WWD DAMAGED ITEM/ Refund not processed 
Order Date : Sep 22, 2020 
Order ID: 6226348720 
Tracking ID: 14813696226348720 
RMA: 1000035920 
Assistance Required: Process the refund 

Issue Description: Customer emailed us informing that he received the item on 9/25/20 but the item which they recieved is damaged, customer also provided us the picture of damaged item noting that a return request has already been raised on hybris and the collection is also arranged but the refund is not done. 
kindly check do the needful. 

Regards, 
Asjad.