Subject: Refund follow on/ 6478557845
From: Asjad Hussain <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 10 Nov 2020 04:35:32 -0700 (MST)

Hi Team, 

Problem Statement: Refund follow on 
Order Date : 06-Apr-2020 
Order ID: 6478557845 
Tracking ID: 45944201800 
pick up reference: D25436D 
RMA: 23614004 
Child ticket: 1613661 
Assistance Required: Process the refund 
Issue Description: The customer is claiming that he has returned the items but as per hybris the return request is cancelled due to covid 19. 
kindly check wether we have received the items at warehouse and do the needful. 
Regards, 
CS Team