Subject: Re: Return pickup Pending // 6226647469 // 1611099
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 10 Nov 2020 01:48:31 -0700 (MST)

Hi Team, 

Any update on this case? 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 2 November, 2020 10:40:45 
Subject: Return pickup Pending // 6226647469 // 1611099 

Hi Team, 

Problem Statement: Tracking not generated 

Order Date : Sep 23, 2020 

Order ID: 6226647469 
Return Tracking ID: NA 
Assistance Required: Need refund to customer 
RMA: 1000110562 

Issue Description: Tracking number is not generating under the mentioned order and RMA. As per the Jira, however they've asked to contact the OMS team. Return collection is pending for a long time. 

Kindly look into the issue and do the needful. 

Regards, 
Nitesh