Subject: Re: Refund followup! // 9601252219 // 1620587
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 10 Nov 2020 01:36:38 -0700 (MST)

Hi Team, 

Any update on this? 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 2 November, 2020 13:33:30 
Subject: Refund followup! // 9601252219 // 1620587 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Sep 3, 2020 

Order ID: 9601252219 
Return Tracking ID: 46038177581 
Assistance Required: Need refund to customer 
RMA:1000007860 

Issue Description: Customer raised a return request for 1 item. As per the tracking, items hasn't been collected, however customer i complaining that he handed over the item to the courier team. 

Child ticket: 1630466 has been created. 

Kindly check whether the items returned back and refund the customer 

Regards, 
Nitesh