Subject: RE: Late shipping(6226779308)
From: Mohd Imran <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 10 Nov 2020 08:09:29 +0000

Hi Apoorv,

As it’s a COD order, please update this in cancellation sheet and inform customer, if needed please compensate.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Apoorv Joshi <[email-masked]>
Sent: Tuesday, November 10, 2020 3:35 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: Late shipping(6226779308)

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case. No action on child ticket taken and the order has no consignment details since Sep 24, 2020.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 10, 2020 5:01:34 AM
Subject: Late shipping(6226779308)

Hi Team,

Parent ticket:1471937
Child Ticket: 1586483

Problem Statement:  Late Shipping
Order Date : Sep 24, 2020
Order ID: 6226779308
Tracking ID: No consignment
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Sep 22, 2020 and till now customer has not received the order. As per the hybris the order consignment is no ready yet.

Regards,
Abhishek Borgaonkar

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