Subject: RE: Order Status Updation - 6232923609
From: Mohd Imran <[email-masked]>
To: Vishwajeet Singh <[email-masked]>, Shatakshi Pandey <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 10 Nov 2020 07:59:10 +0000

Hi Vishwajeet / Shatakshi,

Please help us to get this order marked as RTO on fareye.

AWB # CRDSAL0080181420

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Apoorv Joshi <[email-masked]>
Sent: Tuesday, November 10, 2020 2:53 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Order Status Updation - 6232923609

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6232923609
AWB: CRDSAL0080181420

This order is RTO as per tracking and we escalated this to Saudi post on Oct 26, 2020 regarding this order as the status on tracking was still showing Return to office but no response from them since then.

Since the order is RTO now the order status is still showing In progress and In transit. Kindly assist in updating the same to NDR so the customer can receive their refund instead.

Thank you for your help!

Regards,
Apoorv
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