Subject: Re: Late shipping(6226779308)
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 9 Nov 2020 16:35:09 -0700 (MST)

Hi Team, 

Please assist in closing the below case. No action on child ticket taken and the order has no consignment details since Sep 24, 2020. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, November 10, 2020 5:01:34 AM 
Subject: Late shipping(6226779308) 

Hi Team, 

Parent ticket:1471937 
Child Ticket: 1586483 

Problem Statement: Late Shipping 
Order Date : Sep 24, 2020 
Order ID: 6226779308 
Tracking ID: No consignment 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Sep 22, 2020 and till now customer has not received the order. As per the hybris the order consignment is no ready yet. 

Regards, 
Abhishek Borgaonkar