Subject: Order Status Updation - 6232923609
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 9 Nov 2020 15:53:23 -0700 (MST)

Hi Team, 

With reference to the order number: 6232923609 
AWB: CRDSAL0080181420 

This order is RTO as per tracking and we escalated this to Saudi post on Oct 26, 2020 regarding this order as the status on tracking was still showing Return to office but no response from them since then. 

Since the order is RTO now the order status is still showing In progress and In transit. Kindly assist in updating the same to NDR so the customer can receive their refund instead. 

Thank you for your help! 

Regards, 
Apoorv