Subject: Return Items Issue / 7400516059
From: Rehan Khan <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Mon, 9 Nov 2020 15:22:22 -0700 (MST)

Hi Team, 

The return items have been collected under this collection reference I200247 on Sep 20, 2020 by courier team. However, the tracking number shows invalid so we have escalated to the warehouse regarding if they have received the items or not and they replied that they have not received any return items. 

We have also escalated to the courier team(Aramex) regarding under which tracking number they have returned the items to the warehouse and they replied that "the shipment is not physically with us". 

So we request you please do the needful and help us to resolve the case as soon as possible. 

Order ID: 7400516059 
Tracking ID: 45443714901 
Collection Reference: I200247 

RMA: 43426004 

Ticket number - 1462248 
Child Ticket number - 1585271 

We are looking forward to your reply. 

Regards 
Rehan