Subject: Re: Incomplete WWD Item / 9604000030
From: Rehan Khan <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Mon, 9 Nov 2020 14:56:01 -0700 (MST)

Hi Team, 

Any update on this case. 

Regards 
Rehan 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 16 October, 2020 15:00:55 
Subject: Incomplete WWD Item / 9604000030 

Hi Team, 

The customer placed his order on Sep 20, 2020 and order has been delivered successfully but customer claims that he did not received rain cover with this item. We've checked on the website so rain cover is attached with this item. 
We've escalated to the warehouse but still the issue has not resolved. 

So we request you please do the needuful and help us to close this case. 

Order ID: 9604000030 
Tracking ID: FP0921000209 

Ticket number - 1513519 

Child ticket - 1533774 

We are looking forward to your reply. 

Regards 
Rehan