Subject: New Reply Received - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 09 Nov 2020 13:53:37 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div>Hello, </div>
<div id="yMail_cursorElementTracker_1604929988371"><br></div>
<div id="yMail_cursorElementTracker_1604929988529">Is there an update on my credit?? </div>
<div id="yMail_cursorElementTracker_1604929999803"><br></div>
<div id="yMail_cursorElementTracker_1604930000287">Cynthia </div>
<div id="yMail_cursorElementTracker_1604930006290">
<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Oct 30, 2020 at 2:12 AM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv4044695276"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Cynthia,<br><br>Thank you for reaching out to us and apologies for the delay.</div>
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<div dir="ltr">We have now raise a new escalation to the relevant team to check and refund the amount on priority. Please allow us some time our team is working in this.  As soon we have an update on this, we will get back to you instantly. </div>
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<div dir="ltr">We appreciate your patience and understanding with us. </div>
<div dir="ltr">​<br>
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<div dir="ltr">Please get back to us for any further assistance.<br><br>Your Friends,<br>The Support Team<br>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1466893