Subject: Re: Refund Followup! // 2000134539 // 1607319
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 9 Nov 2020 04:45:05 -0700 (MST)

Hi Team, 

Any update on this case? 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 2 November, 2020 10:12:50 
Subject: Refund Followup! // 2000134539 // 1607319 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Sep 9, 2020 

Order ID: 2000134539 
Return Tracking ID: 43817486974;I19E372 
Assistance Required: Need refund to customer 
RMA: 40041040 

Issue Description: Customer raised a return request for 1 item and handed over to the courier team. Tracking status shows that items returned to Warehouse (under tracking 45351526522), however customer didn't received the refund. 

Child ticket: 1608998 has been raised, however refund is still pending. 

Kindly look into the issue and refund the customer 

Regards, 
Nitesh