Subject: RE: WWD Return HomeCentre - 8201133564
From: Murugapandian Mani <[email-masked]>
To: Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Tejinder Singh <[email-masked]>
Cc: Wasim Qureshi <[email-masked]>, Midhun Madhu <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Asjad Hussain <[email-masked]>, Karthik Thirumurthy <[email-masked]>
Date: Mon, 9 Nov 2020 11:09:00 +0000

Hi

Already arranged the pick-up.

Regards/Mani

From: Jessie Caparas <[email-masked]>
Sent: Monday, November 9, 2020 10:55 AM
To: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Murugapandian Mani <[email-masked]>; Tejinder Singh <[email-masked]>
Cc: Wasim Qureshi <[email-masked]>; Midhun Madhu <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Asjad Hussain <[email-masked]>; Karthik Thirumurthy <[email-masked]>
Subject: RE: WWD Return HomeCentre - 8201133564
Importance: High

@Tejinder Singh<mailto:[email-masked]> @Murugapandian Mani<mailto:[email-masked]> can we please look into this and revert?

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 9, 2020 12:16 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Wasim Qureshi <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>; Murugapandian Mani <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Asjad Hussain <[email-masked]<mailto:[email-masked]>>; Tejinder Singh <[email-masked]<mailto:[email-masked]>>; Karthik Thirumurthy <[email-masked]<mailto:[email-masked]>>
Subject: Re: WWD Return HomeCentre - 8201133564

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case. Not getting any response from the concerned as per the KW HC Matrix.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "murugapandian mani" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>, "Wasim Qureshi" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>, "tejinder singh" <[email-masked]<mailto:[email-masked]>>, "Karthik Thirumurthy" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, October 30, 2020 1:01:30 PM
Subject: WWD Return HomeCentre -  8201133564

Hi Team,

With reference to the order number: 8201133564
Item: 155818493 - - Signature Chaise Right

Customer reported receiving the mentioned item as "Uneven", kindly arrange collection with the customer for a return and refund. The same concern was escalated under child ticket: 1579727 but no response on the same. The last update on this was on Oct 13, 2020 by Siva Prasad, no updates after that. Please find attached image for the item.

Please do the needful on priority basis to close this case.

Thank you for your help!

Regards,
Apoorv

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