Subject: Re: Return Collection Pending // 7405901934 // 1544310
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 9 Nov 2020 03:12:38 -0700 (MST)

Hi Team, 

Tracking number is still not updating. Kindly do the needful. 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 2 November, 2020 10:04:40 
Subject: Return Collection Pending // 7405901934 // 1544310 

Hi Team, 

Problem Statement: Tracking not generated 

Order Date : Oct 2, 2020 

Order ID: 7405901934 
Return Tracking ID: NA 
Assistance Required: Need refund to customer 
RMA: 1000117178 

Issue Description: Tracking number is not generating under the mentioned order and RMA. Also raised Jira, however they've asked to contact the OMS team. Return collection is pending for a long time. 

Kindly look into the issue and do the needful. 

Regards, 
Nitesh