Subject: RE: Return confirmation and refund processing// 9601696090
From: Eugene Ocoy <[email-masked]>
To: Jessie Caparas <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Mohd Imran <[email-masked]>, Deepak Damodaran <[email-masked]>, Shatakshi Pandey <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Algaili Ahmed <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 9 Nov 2020 09:41:03 +0000

Hi Jessie,

We still not receive the awb return from the courier.

Thanks & Regards,
Eugene Ocoy

E-COM CONLOC
Landmark Group, Jebel Ali Industrial Area 1,
Dubai, United Arab Emirates P.O. Box 24570
Tel:+971 4 809 4861 Mob:+971 506983147
Email: [email-masked]
Shop online at: http:\\www.landmarkshops.com\shoemart

From: Jessie Caparas <[email-masked]>
Sent: Monday, November 09, 2020 1:07 PM
To: Shakeeb Arsalan <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Mohd Imran <[email-masked]>; Deepak Damodaran <[email-masked]>; Eugene Ocoy <[email-masked]>; Shatakshi Pandey <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Algaili Ahmed <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Return confirmation and refund processing// 9601696090
Importance: High

@Deepak Damodaran<mailto:[email-masked]> @Eugene Ocoy<mailto:[email-masked]> @Shatakshi Pandey<mailto:[email-masked]>

For your help on the below child ticket please.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 9, 2020 6:31 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Algaili Ahmed <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Return confirmation and refund processing// 9601696090

External email sender, please take precaution.
Hi Team,

Please advise if we received the following item at the WH 161669253 ?

Regards
Shakeeb

________________________________
From: "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 1, 2020 7:58:44 AM
Subject: Return confirmation and refund processing// 9601696090

Hi Team,

Problem Statement: Return confirmation and refund processing

Order Date : Sep 5, 2020
Order ID: 9601696090
Return Tracking ID: RP0918000694
Assistance Required: To confirm item delivered.

Issue Description: The customer raised a return for one item and as per customer he handed over the item to courier team. Kindly check under the RMA 1000005269 and confirm us did you received the item.

Please note that we did not get any reply on child ticket 1636652 raised 8 days ago.

Regards,
Algaily

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com