Subject: refund not processed
From: "Yahya Ahmed. Mohammed Ali Al- Dhurafi" <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Mon, 9 Nov 2020 01:53:34 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date :Oct 6, 2020 
Order ID: 9606526923 
Return Tracking ID: 46039625030 
RMA no:1000050572 

Assistance Required:Need an urgent refund 

Issue Description: Customer raised a return request for item and as per customer she/he handed over all items to the courier team on 11 Oct 2020 .07:22 PM 

and it delivered to WH on:12 Oct 2020 .03:05 PM and we escalated this case to WH for refund but there is no response. 

Kindly arrange refund to the customer as soon as possible. 

Regards, 
Yahya