Subject: RE: Refund not initiated: Case id - 1515508 Order ID: 6223883607
From: Mohd Imran <[email-masked]>
To: Ksaconloc Returns <[email-masked]>, ArishLaila <[email-masked]>, Mohammed Awad MohammedGaily <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>
Date: Mon, 9 Nov 2020 08:14:54 +0000

Hi @Ksaconloc Returns<mailto:[email-masked]> @ArishLaila<mailto:[email-masked]> @Mohammed Awad MohammedGaily<mailto:[email-masked]>,

Please check and process below return if received in warehouse.

Case id - 1515508
Order Date: 9/13/2020
Order ID: 6223883607
Tracking ID: 46283467845

Return request created: 9/28/2020
RMA - 1000022161

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, November 9, 2020 6:47 AM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund not initiated: Case id - 1515508 Order ID: 6223883607

External email sender, please take precaution.
Hi Team,

Please assist regarding the following concern.

Regards
shakeeb

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 9, 2020 8:14:33 AM
Subject: Re: Refund not initiated: Case id - 1515508 Order ID: 6223883607

Hi Team,

Please note that we are not getting any response on the child ticket# 1581025 for the below concern.

We request you to please check if we have received the below shipment as the  customer has reported that he had already returned items (162057648 - - Animal Print Slingback Sandals with Wedge Heels) in quantity 2.

Problem statement: Refund Not initiated yet

Case id - 1515508
Order Date: 9/13/2020
Order ID: 6223883607
Tracking ID: 46283467845

Return request created: 9/28/2020
RMA - 1000022161

Assistance Required: Kindly check if we have received the item (162057648 - - Animal Print Slingback Sandals with Wedge Heels) at the warehouse and if yes then initiate the refund for the same.

Regards,
Manish

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