Subject: RE: WWD Return/Damaged - 6226463906
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Bsdm Nurserywh <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 9 Nov 2020 08:05:25 +0000

@Bsdm Nurserywh<mailto:[email-masked]>

Can we please check if we can process RMA # 1000143523

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Monday, November 9, 2020 1:32 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: WWD Return/Damaged - 6226463906

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6226463906

Can you please assist in processing the following RMA: 1000143523 for the WWD item. As per Bsdm.nurserywh they have collected and received the item at the warehouse.

Regards,
Apoorv

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 8, 2020 3:38:30 AM
Subject: Re: BABYSHOP TEAM / Damaged

Hi Team,

Problem Statement:    Refund not processed for BABYSHOP TEAM WWD  / Damaged returned by customer

Order Date : 23/09/2020
Order ID: 6226463906
Tracking ID: 14843626226463906
Item ID : 161735881 - - Baby Safe Metal Safety Gate   SAR 269.00
Assistance Required: Damaged Item Recieved

Issue Description: As per Babyshop team the damaged item is collected and returned to the WH. however the refund is not processed So we request you to check this concern and get it refunded .
Please find the attachment
Regards,
Shafeeque

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