Subject: RE: KNET Issue / [email-masked]
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Rehan Khan <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mustafa Chakki <[email-masked]>, Anju John <[email-masked]>, Harish Thakor <[email-masked]>
Date: Mon, 9 Nov 2020 04:53:41 +0000

Hi @Apoorv Joshi<mailto:[email-masked]>

Why are we not adding this in the sheet?

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Monday, November 9, 2020 5:36 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Rehan Khan <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Mustafa Chakki <[email-masked]>; Anju John <[email-masked]>; Harish Thakor <[email-masked]>
Subject: Re: KNET Issue / [email-masked]

External email sender, please take precaution.
Hi Team,

Please asisst in closing the below case. Transaction ID: 025110007445, KWD 26.78

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 9, 2020 5:34:46 AM
Subject: Re: KNET Issue / [email-masked]<mailto:[email-masked]>

Hi Team,

The case is pending with us since 2 months, we have also mentioned this case in Kuwait Finance Tracker sheet but still the amount has refund.

Customer is chasing us again and again so we request you please do the needful as soon as possible to resolve this case.

Regards
Rehan
________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 13 September, 2020 15:51:06
Subject: KNET Issue / [email-masked]<mailto:[email-masked]>

Hi Team,

Customer tried to place the order via Knet and amount was deducted but order has not been placed successfully.
Customer also share with us his transaction history, so please do the  needful.

We are looking forward to your reply.

Mobile number - +96599526646
Ticket number - 1462462
EMAIL ID - [email-masked]<mailto:[email-masked]>

Regards
Rehan

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