Subject: RE: Amount Deduction / [email-masked]
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Rehan Khan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Harish Thakor <[email-masked]>, Mustafa Chakki <[email-masked]>
Date: Mon, 9 Nov 2020 04:42:33 +0000

Hi Apoorv,

This should be added in the finance sheet.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Monday, November 9, 2020 5:39 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Rehan Khan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Harish Thakor <[email-masked]>; Mustafa Chakki <[email-masked]>
Subject: Re: Amount Deduction / [email-masked]

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case. Transaction ID: 025240004307, KWD 9.80

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 9, 2020 5:30:24 AM
Subject: Re: Amount Deduction / [email-masked]<mailto:[email-masked]>

Hi Team,

The case is pending with us since 2 month, we have also mentioned in Kuwait Finance Tracker sheet but still the amount has not initiate so please do the needful to resolve this case.

Customer is chasing us again and again.

Regards
Rehan
________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 21 October, 2020 15:03:36
Subject: Amount Deduction / [email-masked]<mailto:[email-masked]>

Hi Team,

The customer tried to place the order but the amount was deducted and the order has not placed successfully, we've checked with his email i.d but did not found any order related with this amount.
The customer also shares with us his bank statement so we request you please do the needful and help us to close this case.

EMAIL ID - [email-masked]<mailto:[email-masked]>
Amount - KWD 9.800

Ticket number - 1465183

We are looking forward to your reply.

Regards
Rehan

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