Subject: Refund Not Processed// 2000261465
From: Algaili Ahmed <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 8 Nov 2020 19:48:01 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Oct 7, 2020 
Order ID: 2000261465 
Return Tracking IDs: 43819614580 
Assistance Required: To process the refund. 

Issue Description: The customer raised a return request for 5th items that have been delivered to warehouse on 15 Oct 2020 but according to the hybris the status still showing PICKUP_SCHEDULED, So we request you to check under RMA 1000067570 so that the refund will be processed asap. 

Regards, 
Algaily.