Subject: Re: Refund not initiated: Case id - 1515508 Order ID: 6223883607
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 8 Nov 2020 19:46:40 -0700 (MST)

Hi Team, 

Please assist regarding the following concern. 

Regards 
shakeeb 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, November 9, 2020 8:14:33 AM 
Subject: Re: Refund not initiated: Case id - 1515508 Order ID: 6223883607 

Hi Team, 

Please note that we are not getting any response on the child ticket# 1581025 for the below concern. 

We request you to please check if we have received the below shipment as the customer has reported that he had already returned items (162057648 - - Animal Print Slingback Sandals with Wedge Heels) in quantity 2. 

Problem statement: Refund Not initiated yet 

Case id - 1515508 
Order Date: 9/13/2020 
Order ID: 6223883607 
Tracking ID: 46283467845 
Return request created: 9/28/2020 
RMA - 1000022161 

Assistance Required: Kindly check if we have received the item (162057648 - - Animal Print Slingback Sandals with Wedge Heels) at the warehouse and if yes then initiate the refund for the same. 

Regards, 
Manish