Subject: Re: Return confirmation and refund processing// 9601696090
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Mohd Imran <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Algaili Ahmed <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 8 Nov 2020 19:30:41 -0700 (MST)

Hi Team, 

Please advise if we received the following item at the WH 161669253 ? 

Regards 
Shakeeb 

From: "Algaili Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, November 1, 2020 7:58:44 AM 
Subject: Return confirmation and refund processing// 9601696090 

Hi Team, 

Problem Statement: Return confirmation and refund processing 

Order Date : Sep 5, 2020 
Order ID: 9601696090 
Return Tracking ID: RP0918000694 
Assistance Required: To confirm item delivered. 

Issue Description: The customer raised a return for one item and as per customer he handed over the item to courier team. Kindly check under the RMA 1000005269 and confirm us did you received the item. 

Please note that we did not get any reply on child ticket 1636652 raised 8 days ago. 

Regards, 
Algaily