Subject: Re: Amount deducted without order No.
From: Apoorv Joshi <[email-masked]>
To: Mohammad Musaed <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 8 Nov 2020 13:00:30 -0700 (MST)

Added it to KW Finance Tracker sheet 

Regards, 
Apoorv 

From: "Mohammad Musaed" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, November 7, 2020 8:56:22 AM 
Subject: Re: Amount deducted without order No. 

ANY UPDATE 

From: "Akshay Berry" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Mustafa Chakki" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Reddy Prasad" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Anju John" <[email-masked]>, "Mohammad Musaed" <[email-masked]>, "Harish Thakor" <[email-masked]> 
Sent: Saturday, October 31, 2020 1:29:12 PM 
Subject: RE: Amount deducted without order No. 

[ mailto:[email-masked] | @Mustafa Chakki ] [ mailto:[email-masked] | 
@Reddy Prasad ] Please help us in getting this closed. 

[ mailto:[email-masked] | @Apoorv Joshi ] [ mailto:[email-masked] | 
@Shakeeb Arsalan ] [ mailto:[email-masked] | 
@seeta.seeta ] Why is there a hybris ticket when there is no order placed for the said transaction? 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Apoorv Joshi <[email-masked]> 
Sent: Saturday, October 31, 2020 11:16 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Mustafa Chakki <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Anju John <[email-masked]>; Mohammad Musaed <[email-masked]>; Harish Thakor <[email-masked]> 
Subject: Re: Amount deducted without order No. 

External email sender, please take precaution. 

Hi Team, 

Please assist in closing below case. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Mustafa Chakki" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "anju john" < [ mailto:[email-masked] | [email-masked] ] >, "Mohammad Musaed" < [ mailto:[email-masked] | [email-masked] ] >, "Harish Thakor" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, October 15, 2020 6:20:09 PM 
Subject: Amount deducted without order No. 

Hi Team, 

Kindly assist in in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohammad Musaed" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 14 October, 2020 20:48:07 

Hi Team, 

​With reference to the 

registered email id [ mailto:[email-masked] | [email-masked] ] 

Dduction Date: 07-9-2020 

amount 10.65 KWD 

transaction id :025155020083 

hybrise ticket id :03594079. 

Customer claims that the above amount has been deducted from his account and did not get any order No. 

Kindly do the needful. 

Regards, 

Tawfik 

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