Subject: Return Items Issue / 6235146585, 6235365174 and 6235072496
From: Rehan Khan <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Sun, 8 Nov 2020 11:35:39 -0700 (MST)

Hi Team, 

The customer asked us on chat for his 3 orders, so in 2 orders the return items have been delivered to the warehouse but RMA was cancelled so we have escalated to the warehouse for this issue. 

However, in 3rd order [6235146585], customer raised a return request for 6 items but as per the RMA warehouse they've received only 2 items and they also process the RMA only for 2 items but customer confirmed with us that he returned all his return items. 

So we request you please do the needful with these issue and resolve this case as soon as possibe. 

The order number under which customer returned 6 items but refund process only for 2 items. 

Order number - 6235146585 
Tracking number - 46290425053 
RMA - 1000101727 

The others 2 orders which escalated to the warehouse regarding refund (RMA Cancelled). 

Order numbers - 6235365174 and 6235072496 
Tracking ID: 46290425646 and 46290425952 
RMA: 1000101790 and 1000101814 

Ticket number - 1656001 
Child Ticke - 1665320 

We are looking forward to your reply. 

Regards 
Rehan