Subject: Re: Refund not processed(9601708304)
From: Abhishek Bargaonkar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 8 Nov 2020 10:23:37 -0700 (MST)

Hi Team, 

Parent Ticket: 1624553 
Child Ticket: 1626440 

Problem Statement: Refund Not Processed 
Order Date : Sep 06, 2020 
Order ID: 9601708304 
Return Tracking ID: 46037721354 
Assistance Required: Need Urgent refund 

Issue Description: Customer raised a return request for 01 item and as per customer she handed over 01 item to the courier team and as per the courier team they delivered the items to the warehouse on Sep 21, 2020. 

But according to the hybris the refund has been not processed for 02 items, So we request you to check under RMA 1000001968 how many item has been received in our warehouse. 

Raised via child ticket but no response and child is closed. 

Regards, 
Abhishek Borgaonkar 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 4 November, 2020 04:12:37 
Subject: Refund not processed(9601708304) 

Hi Team, 

Parent Ticket: 1624553 
Child Ticket: 1626440 

Problem Statement: Refund Not Processed 
Order Date : Sep 06, 2020 
Order ID: 9601708304 
Return Tracking ID: 46037721354 
Assistance Required: Need Urgent refund 

Issue Description: Customer raised a return request for 01 item and as per customer she handed over 01 item to the courier team and as per the courier team they delivered the items to the warehouse on Sep 21, 2020. 

But according to the hybris the refund has been not processed for 02 items, So we request you to check under RMA 1000001968 how many item has been received in our warehouse. 

Raised via child ticket but no response and child is closed. 

Regards, 
Abhishek Borgaonkar