Subject: WWD Wrong item/ 8398887966/ home centre
From: Asjad Hussain <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 8 Nov 2020 08:53:19 -0700 (MST)

Hi Team, 

Problem Statement: WWD Wrong item 
Order Date : Aug 23, 2020 
Order ID: 8398887966 
Tracking ID: 00118000018585234 

Assistance Required: Return or exchange ( Night stand for the item 161342925 - - Ventura 5-Piece King Bedroom Set - 180x210 cm) 

Issue Description: The customer is asking for return and refund/ exchange of the the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not because the colour of the item is not same. 
​ 
Kindly check the picture and advise. 

Thanks 
Asjad.