Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 08 Nov 2020 15:13:56 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:53 PM, 08th Nov                     hi                    How much wait           06:53 PM, 08th Nov                     hi                    Hello           06:54 PM, 08th Nov                   Bot                   أهلا مرة أخرى!           06:54 PM, 08th Nov                     hi                    Hi           06:55 PM, 08th Nov                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           06:55 PM, 08th Nov                     hi                    This is my order number for return item 9608883402           06:56 PM, 08th Nov                     hi                    Ol           06:56 PM, 08th Nov                     hi                    But i didn't receive return item or price           06:56 PM, 08th Nov                     hi                    Help me           06:56 PM, 08th Nov                     hi                    Ok           06:56 PM, 08th Nov                     hi                    Pls check it           06:56 PM, 08th Nov                     hi                    My process is incomplete           06:57 PM, 08th Nov                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           06:58 PM, 08th Nov                     hi                    Ok i wait u message           06:59 PM, 08th Nov                   Fauzan                   Thank you for holding up            06:59 PM, 08th Nov                   Fauzan                   we would like to inform you that the refund for the return item has been credited to you My Credit AED34           07:00 PM, 08th Nov                     hi                    My order number is 9608883402           07:00 PM, 08th Nov                   Fauzan                   you can use the My Credit in your next purchase           07:01 PM, 08th Nov                     hi                    Why           07:01 PM, 08th Nov                     hi                    Send me contact number           07:02 PM, 08th Nov                     hi                    How i use this credit in next item           07:04 PM, 08th Nov                     hi                    Tell me           07:04 PM, 08th Nov                     hi                    Pls tell me           07:05 PM, 08th Nov                   Fauzan                   you can use my credit when you place a new order, in the checkout page there will be option to pay with My Credit           07:06 PM, 08th Nov                   Fauzan                   Is there anything else I can help you with?            07:08 PM, 08th Nov                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           07:11 PM, 08th Nov                   Fauzan                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           07:13 PM, 08th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1664555