Subject: Exceptional approval for return request
From: YASSER LSM <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 8 Nov 2020 06:34:52 -0700 (MST)

​ 
Hi Team, 

Problem Statement: Customer is asking for an exceptional approval for return request 

Order No: ​9604331511 
Item id: 162652557 ( Medela - Medela Swing Flex Breast Pump) 
Order Date : Sep 22, 2020 
Tracking ID: ​FP0923002036 
Ticket No: 1660679 

Issue Description: With reference to the above order, the customer is asking for an exceptional approval for return request because the customer does not need the item due her baby medical condition. 

So kindly study the case and do the needful according to your policy. 

Regards, 
Yasser