Subject: RE: Refund Not initiated yet Case id - 1586789 Order Number: 6220813393
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 8 Nov 2020 13:05:26 +0000

@Shakeeb Arsalan<mailto:[email-masked]>

Raise a JIRA ticket for this.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Sunday, November 8, 2020 4:40 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund Not initiated yet Case id - 1586789 Order Number: 6220813393

External email sender, please take precaution.
Hi Team,

Please check on the following issue and advise.

Regards
Shakeeb

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 8, 2020 8:25:41 AM
Subject: Refund Not initiated yet  Case id - 1586789 Order Number: 6220813393

Hi Team,

Please note that we are not getting any response on the child ticket - 1591537 which was created on 16/10/2020

Problem statement: Refund Not initiated yet

Case id - 1586789
Order Number: 6220813393
Order Created: 9/2/2020
Tracking id - 46178778214; I15B09B

Return request created: 9/14/2020
RMA - 24140624

Assistance Required: Process the refund on priority

Kindly note that as per tracking the item has been returned to the warehouse still the refund for the same has not been initiated.

Regards,
Manish

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