Subject: FW: WWS'20 - CS/Warehouse team escalation matrix
From: Mohammad Shababe Quamar <[email-masked]>
To: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Mustehsan Siddiqui <[email-masked]>, Jessie Caparas <[email-masked]>
Date: Sun, 8 Nov 2020 10:12:26 +0000

Hi @seeta.seeta<mailto:[email-masked]> @Shakeeb Arsalan<mailto:[email-masked]> @Apoorv Joshi<mailto:[email-masked]> @Fauzan Ahmad, Musalman<mailto:[email-masked]>

Please see the below mention updated Escalation Matrix of Kuwait's 3PL Courier Partner, please follow the same.

Postaplus
Escalation Level
POC/Designation
Email ID
Phone Number
Level 1
Farah Humaidan / BDM
[email-masked] <mailto:[email-masked]>
97238957
Level 2
 Samer Saleh / KWI Ops Mgr
[email-masked]<mailto:[email-masked]>
97536507
Level 3
Omar AL Jarki / Country Sales Mgr
[email-masked]<mailto:[email-masked]>
 97233005
Level 4

Frontline
Escalation Level
POC/Designation
Email ID
Phone Number
Level 1
Firoz -  Operation
[email-masked] <mailto:[email-masked]>
92204309
Level 2
Rajesh - Supervisor
[email-masked] <mailto:[email-masked]>
97162137
Level 3
Shibili - Operation Manager
[email-masked] <mailto:[email-masked]>
92201947
Level 4

Porter Express Company
Escalation Level
POC/Designation
Email ID
Phone Number
Level 1
Sara Elizabeth
[email-masked]<mailto:[email-masked]>
96778247
Level 2
Abdel Kader
 [email-masked]<mailto:[email-masked]>
97724466
Level 3
 Sufail Thayil
[email-masked]<mailto:[email-masked]>
98007977
Level 4
Harish Bappu
[email-masked]<mailto:[email-masked]>
 97722466

Thanks,
Shababe Quamar
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