Subject: Re: Centarepoint
From: Shakeeb Arsalan <[email-masked]>
To: Mohamed Nagy <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>, Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, escalations dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 8 Nov 2020 02:03:37 -0700 (MST)

Hi Team, 

Please advise. 

Regards 
Shakeeb 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Mohamed Nagy" <[email-masked]>, "Mohd Imran" <[email-masked]>, "Malik Ismail" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, November 3, 2020 10:55:22 AM 
Subject: Re: Centarepoint 

Hi Team, 

A gentle reminder. 

Regards 
Shakeeb 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Mohamed Nagy" <[email-masked]>, "Mohd Imran" <[email-masked]>, "Malik Ismail" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, October 31, 2020 9:09:03 AM 
Subject: Re: Centarepoint 

Hi Team. 

Can you please confirm if the refund has been initiate or not. 
The customer is chasing us now. 

Regards 
Shakeeb 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Mohamed Nagy" <[email-masked]>, "Mohd Imran" <[email-masked]>, "Malik Ismail" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Jessie Caparas" <[email-masked]> 
Sent: Tuesday, October 27, 2020 8:46:28 AM 
Subject: Re: Centarepoint 

Hi Team, 

The customer confirmed the following Order NO 6488270126, and she is asking for the amount SAR 610.00 to be transferred to the account she shared with us ASAP 
Please do the needful as the issue is pending since May. 

Regards 
Shakeeb 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Mohamed Nagy" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Jessie Caparas" <[email-masked]> 
Sent: Monday, October 26, 2020 11:57:18 AM 
Subject: Re: Centarepoint 

Hi Nagy, 

I am checking on the issue, will update you once I get the information. 

Regards 
Shakeeb 

From: "Mohamed Nagy" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Jessie Caparas" <[email-masked]> 
Sent: Monday, October 26, 2020 11:11:59 AM 
Subject: FW: Centarepoint 

Dear Team, 

Can you please email this customer asking for her order number or complaint number, as there is no details regarding her concern. 

Regards, 

Mohamed Nagy 

From: Jessie Caparas <[email-masked]> 
Sent: Wednesday, October 21, 2020 7:08 AM 
To: Mohamed Nagy <[email-masked]>; Mohamed Mahmoud <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]> 
Subject: FW: Centarepoint 
Importance: High 

Hi Both, 

Can any of you pick this up and check what the concern is? 

Do provide a feedback here. 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: نوره الدوخي < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, October 20, 2020 5:56 PM 
To: [ mailto:[email-masked] | [email-masked] ] 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Centarepoint 

External email sender, please take precaution. 

اسم صاحب الحساب: لطيفه عبدالعزيز بن عثمان 

اسم البنك:الراجحي 
اسم الفرع:الروضه-20400 
رقم الحساب: [ x-apple-data-detectors://0 | 204608010519878 ] 
رقم الآيبان: SA5380000204608010519878 
نوع الحساب:حساب جاري 

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