Subject: RE: REFUND HAS BEEN REJECTED , (IS THERE ANY UPDATING FOR THIS CARE?).
From: Mohammed Awad MohammedGaily <[email-masked]>
To: Mohammad Ayaz <[email-masked]>, Ksaconloc Returns <[email-masked]>
Cc: Yahya <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Jessie Caparas <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Shatakshi Pandey <[email-masked]>
Date: Sun, 8 Nov 2020 08:46:58 +0000

Dear Team

FYAP

Regards
Gaily
SCM – ECOM
Ext - 4650

From: Jessie Caparas <[email-masked]>
Sent: 08 November 2020 11:41
To: Fauzan Ahmad . Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Mohammed Awad MohammedGaily <[email-masked]>; Ksaconloc Returns <[email-masked]>; Shatakshi Pandey <[email-masked]>
Cc: Yahya <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RE: REFUND HAS BEEN REJECTED , (IS THERE ANY UPDATING FOR THIS CARE?).
Importance: High

@Ramesh Gottimukkala<mailto:[email-masked]> @Mohammed Awad MohammedGaily<mailto:[email-masked]> @Ksaconloc Returns<mailto:[email-masked]>

Can you please update the below child ticket?

@Shatakshi Pandey<mailto:[email-masked]>

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 7, 2020 8:36 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Yahya <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: REFUND HAS BEEN REJECTED , (IS THERE ANY UPDATING FOR THIS CARE?).
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to order #6225102567

Kindly assist us to process the below RMA (1000007764) with value (SAR111.07) as it has been returned to Conloc under AWB:46132521024 on 07 Oct 2020. as we are not getting any updated from child ticket. (1638570)

Regards,
Fauzan

________________________________
From: "Yahya" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, November 4, 2020 9:34:58 PM
Subject: REFUND HAS BEEN REJECTED , (IS THERE ANY UPDATING   FOR THIS CARE?).

Hi Team,

Problem Statement: Refund Not Processed

Order Date :Sep 18, 2020

Order ID: 6225102567
Return Tracking ID: 46132521024
RMA no:1000007764

Assistance Required:Need an urgent refund

Issue Description: Customer raised a return request for item and as per customer she handed over all items to the courier team on01 Oct 2020 and it delivered to WH on:07 Oct 2020 and till now there is no refund .

Kindly arrange refund to the customer as soon aspossible.

Regards,
Yahya

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