Subject: Re: incomplete unit missing
From: Abdulqader Ahmed <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 7 Nov 2020 16:25:57 -0700 (MST)

Hi team 

regarding below this case any update, please 

regards 
Abdulqader 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Monday, November 2, 2020 8:57:27 PM 
Subject: incomplete unit missing 

Hi Team 

Problem Statement : incomplete unit/ Refund approval. (This order has non returnable products) 

Order Date : Oct 28, 2020 
Order ID:6236800272 
Tracking ID : FP1029201000455 
Total Price : 32 
Concept : SPLASH 

Issue Description : The Customer placed the order on Oct 28, 2020, Customer placed order for 3 items but as per the customer he has only received 2 items one item received incomplete unit , Under the consignment details we can see that all 3 items has been shipped from our side. 

The missing item is 161735030 - - Lace Detail Padded Demi Bra with Briefs (Quantity 1) 

Case history : The customer reached out to us on Oct 30 2020. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Abdulqader