Subject: Re: Order Not Delivered / 7408380568
From: Rehan Khan <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Sat, 7 Nov 2020 13:59:00 -0700 (MST)

Hi Team, 

Any update on this case. 

Regards 
Rehan 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 21 October, 2020 12:36:47 
Subject: Order Not Delivered / 7408380568 

Hi Team, 

The customer has placed his order on Oct 16, 2020 and as per the tracking number the order has been delivered. However, the customer claim that he did not received his order so we have escalated to the courier team for the Proof Of Delivery and they've provided us the picture of the signature and house number, so we have informed the customer with the pictures but the customer is saying that he did not received his order and also claim this was not his signature and the house number. 

So we request you please do the needful and help us to close this case. 

Order number - 7408380568 
Tracking number - FP1016201000500 

Ticket number - 1594030 

We are looking forward to your reply. 

Regards 
Rehan