Subject: the refund has been not initiated .
From: "Yahya Ahmed. Mohammed Ali Al- Dhurafi" <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Sat, 7 Nov 2020 04:54:05 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Oct 14, 2020 
Order ID: 6233094040 
Return Tracking ID: RP1016200001075 
RMA no:1000077927 
Assistance Required:Need an urgent refund 

Issue Description: Customer raised a return request for 4 item and as per customer he handed over all 4 items to the courier team on Oct-17-2020 10:48 AM and it delivered to WH on:Oct-24-2020 07:43 PM 

Kindly arrange refund to the customer as soon as possible. 

Regards, 
Yahya