Subject: checking the items , and initiate the refund.
From: "Yahya Ahmed. Mohammed Ali Al- Dhurafi" <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Sat, 7 Nov 2020 03:30:51 -0700 (MST)

Hi Team, 

Order Date : Aug 27, 2020 
Order ID: 9799820466 
Return Tracking ID:RP0926001195 
RAM no:1000000817 

Assistance Required: urgent refund process 

Issue Description: Customer raised a return request for 1 item and she said that she already submitted the item to the courier team but when we track it, it s shown that its not collected it kindly check if you received any item under the mentioned AWB number , initiate the refund. 

Regards, 
Yahya