Subject: Re: Gift card issue: Case id - 1513399
From: Manish Kumar <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Sat, 7 Nov 2020 02:35:45 -0700 (MST)

Please let us know the update. 

From: "Seeta Seeta" <[email-masked]> 
To: "jessie caparas" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "malik ismail" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, October 29, 2020 11:39:34 AM 
Subject: Re: Gift card issue: Case id - 1513399 

Hi Jessie. 

Please note that we are not getting any resolution from Jira team for below issue raised on 10/2/2020 
Jira link: https://landmark.atlassian.net/browse/REL-120467 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Fauzan Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, 29 October, 2020 11:30:44 
Subject: Re: Gift card issue: Case id - 1513399 

Any update? 

From: "Manish Kumar" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, October 23, 2020 7:36:31 PM 
Subject: Gift card issue: Case id - 1513399 

Hi Team, 

Case id - 1513399 

Please note that the customer is not able to get the redeem the gift card and getting the error as incorrect pin. 

Please refer the Jira link and do the needful as we are not getting resolution on it. 

Jira link: https://landmark.atlassian.net/browse/REL-120467 

Thank you for your response. 

Regards, 
Manish