Subject: Return Issue - 6222790855 - Urgent
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 7 Nov 2020 01:34:00 -0700 (MST)

Hi Team, 

With reference to the order number: 6222790855 
AWB: 46287861056, 46285252355 

Customer wish to return 4 items in this order and the above mentioned AWBs are cancelled after providing aramex with all the contact and address details for the customer: 
Rashida Irfan 
+966594231907 
villa 3 mutanabi street near lulu express east dammam commercial center 
An Nawras, Dammam 
Saudi Arabia (SA) 

As per the recent response from Aramex they have advised that the customer does not wish to return any items and on email customer is complaining that she is going to report to MOC because the collection has not been done. 

Refund value of the items that customer wish to return is SAR 111.80. 

Please look into this and advise. Thank you for your help! 

Regards, 
Apoorv