Subject: Re: Create RMA and update the order status: order - 9607480358 Case id - 1601610
From: Apoorv Joshi <[email-masked]>
To: Jainul Ameer Mohammed Hussain <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, DoloresCordova <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, malik ismail <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 7 Nov 2020 01:04:17 -0700 (MST)

Hi Team, 

Please advise if any update on the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "DoloresCordova" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Jainul Ameer Mohammed Hussain" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "malik ismail" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, 1 November, 2020 13:30:15 
Subject: Re: Create RMA and update the order status: order - 9607480358 Case id - 1601610 

Hi All! 

Greetings! 

Going forward for Any online issue for CP Stores Kindly communicate to Mr.Jainul. 

[email-masked] 

Thanks & Regards, 
Dolores Cordova 
Centrepoint Al Ghurair Centre 
MOB: +971-56-447-7251 
[email-masked] 

From: Jessie Caparas <[email-masked]> 
Sent: Sunday, November 1, 2020 11:23 AM 
To: seeta.seeta <[email-masked]>; DoloresCordova <[email-masked]> 
Cc: Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Malik Ismail <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: RE: Create RMA and update the order status: order - 9607480358 Case id - 1601610 

Hi Seeta, 

Status has to be updated first. 

Have we checked with store team to update status? 

[ mailto:[email-masked] | @DoloresCordova ] can you please help us get int ouch with the store to update the order status? 

Splash30005 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

From: Seeta Seeta <[email-masked]> 
Sent: Sunday, November 1, 2020 11:18 AM 
To: Jessie Caparas <[email-masked]> 
Cc: Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Malik Ismail <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Create RMA and update the order status: order - 9607480358 Case id - 1601610 

External email sender, please take precaution. 

Hi Jessie, 

Please assist on the to create RMA for below order. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 1 November, 2020 12:43:35 
Subject: Re: Create RMA and update the order status: order - 9607480358 Case id - 1601610 

Any update on it? 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, October 29, 2020 7:11:29 PM 
Subject: Create RMA and update the order status: order - 9607480358 Case id - 1601610 

Hi Team, 

​Please note that the customer has already collected his order - 9607480358 however the status is still in progress and ready to be shipped. 

The customer wants to return the item (162155486 - - Printed Maxi A-line Dress with V-neck and Long Sleeves.) due to the size issue however we request you to please help us to create a return request for this item as we are not able to create the RMA. For your reference see the attachment. 

Case id - 1601610 

Thank you for your help. 

Regards, 

Manish 

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