Subject: Re: RE: Order status update: Case id - 1649297 Order Number: 6236935066
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 07 Nov 2020 05:30:15 +0000

Dear Jessie,     Thanks for contacting FarEye!   We would like to inform you that we have received your concern regarding status need to be update, we are working on it & we will update you very soon.           You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/6e0d7196dc3b8e731248c5e60ce8d31e5387559aeababb8d5a68f5b3c9537206 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.                       Thanks,         Sanjeev Pandey,     Technical Engineer          FarEye- Enabling Digital Logistics  Call: +91 70-6595-6595        7+ Mentions    Digital Disruptor    Recognized    Chicago   |   London   |   Dubai   |   Singapore   |   India                                              Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Sat, 7 Nov at 10:37 AM
                            ,  Jessie Caparas <[email-masked]>  wrote:
                             
 Hi Team, 

 

 Please initiate RTO for this order. 

 

 05/11/2020        09:57     

 

  

 

 
@Vishwajeet Singh for your approval please. 

 

 
 Thank you and Kind Regards, 

 Jessie Caparas 

 Email: 
[email-masked] 

 T: +97145172087 

 

 

 
From: Shakeeb Arsalan <[email-masked]>  
Sent: Friday, November 6, 2020 1:19 PM 
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Asjad Hussain <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Order status update: Case id - 1649297 Order Number: 6236935066 

 

   

External email sender, please take precaution.

 

 
 Hi Team, 
 
Please assist regarding the following concern. 
 
Regards 
Shakeeb 

 

   

 

 
 
From:
"Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Asjad Hussain" <[email-masked]> 
Sent: Friday, November 6, 2020 2:29:12 PM 
Subject: Order status update: Case id - 1649297 Order Number: 6236935066

 

   

 

 Hi Team, 

 

 
 
 Problem statement - order status not updated 

 

 
 
 Delivery date: 11/4/2020 

 
 
 ​ 

 
 
 ​Tracking status: Return to origin on 10/5/2020 

 

 
 
 Case id - 1649297 

 
 
 Order Number: 6236935066 

 
 
 Order Created: 11/1/2020 

 
 
 AWB - CRDSAL0088858520 

 

 
 
 Kindly update the order status as not delivered and ​initiate the refund for this order. 

 

 
 
 Regards, 

 
 
 Manish 

 

  

 

 
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