Subject: Re: RE: NDR refund // 6223351889 // 1482492
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 07 Nov 2020 05:28:40 +0000

Dear Jessie,     Thanks for contacting FarEye!   We would like to inform you that we have received your concern regarding status required to be update, we are working on it & we will update you very soon.           You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/068e639256b2ff6eba8d84a902cdf6a82a4ce49c75adabe24c2067dd8ae2ab83 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.                       Thanks,         Sanjeev Pandey,     Technical Engineer          FarEye- Enabling Digital Logistics  Call: +91 70-6595-6595        7+ Mentions    Digital Disruptor    Recognized    Chicago   |   London   |   Dubai   |   Singapore   |   India                                              Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Sat, 7 Nov at 10:36 AM
                            ,  Jessie Caparas <[email-masked]>  wrote:
                             
 Hi Team, 

 

 Please initiate RTO for this order. 

 

 22/09/2020        14:23 

 

  

 

 @Vishwajeet Singh 

 

 For your approval please. 

 

 
 Thank you and Kind Regards, 

 Jessie Caparas 

 Email: 
[email-masked] 

 T: +97145172087 

 

 

 
From: Shakeeb Arsalan <[email-masked]>  
Sent: Friday, November 6, 2020 1:34 PM 
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Nitesh Singh <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: NDR refund // 6223351889 // 1482492 

 

   

External email sender, please take precaution.

 

 
 Hi Team, 
 
Please ssist regarding the following case. 
 
Regards 
Shakeeb 

 

   

 

 
 
From:
"Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, October 22, 2020 12:24:46 PM 
Subject: NDR refund // 6223351889 // 1482492

 

   

 
 
 Hi Team, 

 

 
 
 With reference to order #6223351889 

 
 
 Order Date:  Sep 11, 2020 

 
 
 Tracking ID: CRDSAL0065537420 

 

 
 
 The order has been returned to WH (RTO) on 22 September, 2020 as per Saudi Post website, but as per hybris the status is still in transit. Kindly mark the order as
 NDR and process the refund. 

 

 
 
 Thank you for your help. 

 

 
 
 Regards. 

 
 
 Nitesh 

 

   

 

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